Customer Testimonials

Google logo
Google Jun 27, 2026

shoutout Reuben for great service today; and everyone who worked on my car

Google logo
Google May 28, 2026

Google logo
Google May 24, 2026

Took my Crosstrek in for an oil change. Chris was exceptionally helpful and accommodating. Great service. Thank you, Chris!

Google logo
Google May 14, 2026

I purchased a Subaru from this dealership in 2021 and Jerry helped me. He was a low pressure, clam sales person, very knowledgeable and professional. Car buying can be stressful and Jerry has an assuring and calm way about him, which I really appreciated. Unfortunately, I totaled my vehicle in 2024 and tried to purchase another from this dealership. I asked for Jerry because dealing with him had been extremely pleasant. Unfortunately, I never got to see him. Right there, I would say the sales department is not customer service oriented. If a customer asks for a specific sales person, why not ... Read More

Google logo
Google May 12, 2026

Google logo
Google May 10, 2026

Google logo
Google May 8, 2026

Leo Aguirre The sales rep was a tremendous help and purchasing a Subaru outback wilderness my experience was awesome. I have no complaints. Leo met all of our needs and is an awesome sales rep.

Google logo
Google May 8, 2026

The best experience that I or my family have ever had while buying a car took place at Fiesta Subaru on Lomas. Leo Aguirre is the man responsible for our entire experience. I came in to "look" at a Subaru drove away in a vehicle. I was able to walk through all of my options from used Subarus to new ones. Thank you to Leo (Rosalio) Aguirre. I will be returning with other family members to purchase cars from you again.

Google logo
Google May 1, 2026

Polite, helpful, timely, thorough, but.... added misc. fees at checkout (e.g. shop fee for a 'diagnostic' where only a scanner is used. "Environmental fee"?) They wanted $700. for an engine oil flush. I declined and bought the Subaru flush for $40. Filter and oil another $50. It took me 1hr. per the instructions. Wow.

Google logo
Google Apr 29, 2026

My first time buying a new car and I am so pleased! Shelly White was incredible and made me feel confident in making such a large purchase. Top notch customer service! Mike Lopez was awesome too! I will 100% recommend friends and family.

Facebook logo
Facebook Apr 29, 2026

I recently purchased a 2026 Subaru Forester and I could not be more pleased with the service I received. This was my first time buying a new car and Shelly White made me feel so incredibly comfortable through the entire process. And it was delivered to my home in Roswell..amazing customer service. Mike Lopez was amazing as well. He walked me through my financing options while throughly explaining every step. I don’t plan on purchasing another car anytime soon, but when I do, I will absolutely be back to Fiesta Subaru.

Google logo
Google Apr 18, 2026

Our 2022 Subaru Ascent broke down just south of Albuquerque as we were heading home from Tucson to Wyoming on April 1, 2026. To make a long story short, the tow truck driver ,who was a sweetheart, took it to Fiesta Subaru. Kudos to everyone there.Friendly, helpful, trustworthy from the very beginning. Chris Cleveland kept us updated on the problem and the progress. He was great and a comfort to us. We highly recommend this dealership if you are ever in need of help in your travels. Thank you Fiesta Subaru!!! 😇

Google logo
Google Apr 7, 2026

If you go to get your car serviced; ask for Reuben. He knows his stuff and will actually make sure you come back. He helped me out when I had some tire issues!!!

Google logo
Google Mar 31, 2026

Five stars for Rob in the detailing department! Our new 2026 Outback had a rough encounter with some Albuquerque wind and a "herd" of tumbleweeds, leaving it with several scratches. I stopped by Fiesta Subaru just hoping for a quote, but Rob went above and beyond. He greeted me professionally, took the time to explain the difference between minor and major scratches, and then stunned me by quoting the work at no cost. When I asked about scheduling an appointment, he told me he could do it right then and there. I was out the door in 30 minutes with ... Read More

Google logo
Google Mar 27, 2026

We traded in our 2024 Subaru on the 27th of February for a 2026 Subaru. Fiesta said they would pay off the loan for our 2024 Subaru in 10 days. We have made two payments on the old loan since then and are still waiting. We have multiple text messages saying how sorry they are and how it will be paid off soon. Still waiting… Update… was finally addressed. Cause was an internal communication problem between front and back office. Not sure how long it would have languished if we had not pointed it out. April 9th and it is now fully resolved. Ten ... Read More

Google logo
Google Mar 26, 2026

Great staff, great service.

Google logo
Google Mar 19, 2026

Google logo
Google Feb 25, 2026

Employee of he Month this fella is, he receives you, treats you amazing and let's you touch it 5 stars to him. Also I did an oil change. Good service.

Google logo
Google Feb 18, 2026

Gabriella Dominguez and crew were very helpful and cortious, went in to the service department with no appointment. I Recently purchased a used forester not from this dealer. I did not have the key for wheels so I pulled into service dept and was greeted by porter nice guy asked me what I needed he went and got a tech and swaped out my locks with lug nuts asap with new nuts took like 5 min max. All people involved with me were top notch 5 star attitude! Gabriella was very helpful orchestrating my quick repair and in the end didn't ... Read More

Google logo
Google Feb 17, 2026

We had a good experience purchasing a new car. Our salesperson, Shelly, was great to work with as was Torie, the sales manager. One caveat is that I think their fees are excessive and higher than other dealers, so be aware.

DealerRater logo
DealerRater Feb 14, 2026

SR Adriana was so easy to work with and was extremely professional.She made the experience very comfortable and made sure all my concerns were answered. She went over everything in the vehicle so I would be comfortable driving home. She is a true professional and is highly customer service oriented. She was great.SM Mike was totally awesome. He went over all the paperwork and made sure I understood all the documents. He was so easy to work with. He really made the process easy. I look forward to seeing both of them again. Great people and great vehicles.

Read at DealerRater

Google logo
Google Feb 10, 2026

Everyone was nice and kind, but it is a car dealership.

Google logo
Google Jan 31, 2026

I bought a 2026 Subaru Forester on 11/28/2025 from here. My sales person was Shelly White and she was immaculate. The best sales experience I have ever had buying a car. The car saved my life with its automatic crash detection. Shelly continues to be a profesional representative and helped me to understand all the features on my car. I highly recommend going to Fiesta Subaru and ask for Shelly White. If I could put 10 stars I would.

Google logo
Google Jan 26, 2026

My wife and I went to go look at some Subarus, (to fill our Queer Bingo card of course). We met with Jennifer and Torie and ended up leaving with a great car that our son actually fits in! (Previously had a chevy trax and our 14 year old son is 6ft tall!) They were so kind and accommodating, making sure we got what we wanted with-in a price range we could afford. Although Fiesta is a big group, we felt cared for. The transactions were clear and transparent, and the Jennifer and Torie were so genuine and kind. I will ... Read More

Google logo
Google Jan 24, 2026

I took my daughter to look at a used car at fiesta subaru. Salesman Horus helped us. He was very helpful over the phone and in person as well. It was a good experience and would recommend doing business with him

Google logo
Google Jan 20, 2026

Friendly and helpful staff. We went to pick up plates for a car purchase. Gentleman in the front desk was willing to install them for us.

Google logo
Google Jan 18, 2026

⭐⭐⭐⭐⭐ I had an excellent experience working with Adriana Nunez at Fiesta Subaru in Albuquerque. I went in on Saturday afternoon to look at a truck that showed as available in the system, but it turned out the vehicle was actually in Santa Fe. This could have easily derailed the whole experience, but Adriana handled it calmly and with complete transparency. She clearly explained what was going on and said that if I liked the preliminary reports and numbers, she would either go to Santa Fe to get the truck or we could take a long test drive. That level of ... Read More

Google logo
Google Jan 8, 2026

Took my sti in today and Haley at the service desk was super nice and helpful,! She made my 2nd experience here better than the last they are really nice here and professional!

Google logo
Google Jan 4, 2026

My sales guy was Hunter and the sales manager was Torie. When I say amazing, that’s an understatement. I worked with them for a few days to find the right car, and I’m very happy with my purchase. They were able to get me an even better interest rate than my credit union and into a really nice car with all the features I wanted. Also Ernesto from the accounting/financial side was awesome too. If you go in I would strongly recommend working with those three, you won’t be disappointed.

Google logo
Google Jan 3, 2026

Ruben Trujillo in the service department was tops! In each instance, his communication & handling of my issue was outstanding - from picking up the phone, to working me into their busy schedule, repairing my issue while I waited in their comfortable lobby, offering to provide a ride to my afternoon appt if needed (but no need! My car was ready just in time), & bill came in less than estimated cost. They’ve gained a new customer - the service, convenience& expertise is worth paying for.

Google logo
Google Dec 23, 2025

I just have to give a shout out to Fiesta Subaru; particularly Chris Cleveland. Chris and the team of mechanics and staff who worked so hard on resurrecting my 2007 Subaru did an incredible job. They went the extra mile to find all the tweaks, leaks, and gremlins troubling this resurrected car. The dealership also authorizes a “borrowing” of one of their cars while the work was done on mine. This allowed my disabled husband and I to continue to get out of the house, go to doctor’s appointments and generally keep chugging along. Thanks to all of you! Happy ... Read More

Google logo
Google Dec 13, 2025

I had a really good experience buying from Fiesta Subaru. There was a vehicle I was interested in from the website that sold the day before I came in; our salesperson, Hunter, was really helpful and found me another vehicle that I was equally happy with. Both he and the finance guy, Adam, got us through the paperwork in a respectable time since they knew I needed to get to the bank for a cashier's check quickly. Very pleased with buying from them.

Google logo
Google Dec 12, 2025

Google logo
Google Nov 29, 2025

Taylor Nyman was very kind, patient, and helpful. She made the car buying experience very simple. I would recommend her to anyone!

Google logo
Google Nov 14, 2025

Great sog park smart staff

Google logo
Google Nov 14, 2025

I brought my vehicle in and the service was incredible. However, I am surprised Fiesta would allow such vulgar display with an employee. As I was waiting for my car, I noticed a woman dressed very provocative with a short dress on. Everyone else seemed very professional and yet she displayed such trifling gestures with the guys in the office. I tried to mind my business, but all I could hear was giggling. My experience with my car was amazing, but the flirtatious atmosphere left me wondering if I should take my business elsewhere.

Google logo
Google Nov 11, 2025

Fiesta Subaru earned a lifelong customer over the weekend. Jennifer Lujan my sales associate that helped me order my new Crosstrek was absolutely amazing. On top of her amazing support and follow up over a couple of months, she pointed out that I could go with a less expensive trim and get everything I still wanted, not a normal car sales pitch. And Adam Fuentes helped me clear a hurdle in financing because my original lender botched the payment check. This team went above and beyond traditional sales service and I can't thank them enough.

Google logo
Google Oct 30, 2025

Excellent service and staff

Google logo
Google Oct 14, 2025

Google logo
Google Oct 6, 2025

Google logo
Google Sep 26, 2025

Bought a Subaru here. Nuff said.

DealerRater logo
DealerRater Sep 16, 2025

I found the service department to be sketchy. I had to take in my Subaru for one issue and came out with something else broken. The man I worked with in the service department (Ruben) literally asked me NOT to fill out the survey from Subaru. So SKETCHY! This is the dealership I have the least faith in of any Subaru dealership I’ve been to. I would not recommend it

Read at DealerRater

Google logo
Google Sep 7, 2025

Another wonderful experience at Fiesta Subaru. Thank you to Reuben and Joe for the work and care they put into servicing my Subaru. I highly recommend working with Reuben for anything your vehicle needs!

Google logo
Google Aug 28, 2025

Great service. Be sure to schedule via web though as walk-ins are hard to come by.

Google logo
Google Aug 25, 2025

I stoped by the part Department to order a set of floor mats and paint chip for our Forester. Had another amazing experience from Art in part Dept. He went over step by step as how to use the paint and ordered our mats. Thank you Art for great service today. Just wanted to give a huge shoutout for the absolutely fantastic experience we had at your dealership—we’re still smiling (and so is our Subaru Forester Wilderness)! From the get-go, Jerry and Michael were absolute legends. Their energy, honesty, and expertise made the whole process feel less like ... Read More

Google logo
Google Aug 24, 2025

Visited fiesta Subaru on premise of crunching some numbers to find out an estimate for my tesla. Potentially interested in a trade in if the price would be close to a pay off for my vehicle. That was a main factor if I was to do business I was first shown a couple of nice wrx's but I did state i only was looking for manual transmission. We proceeded to get an estimate for my tesla. Took a awhile in comparison to the Toyota dealership I had gone to the previous day(about no more than 10 minutes), which had ... Read More

Facebook logo
Facebook Aug 21, 2025

Just traded in my Jeep for a used Alfa Romero. My salesman, Dan Sanchez & the entire staff were awesome and made the experience a pleasant one! Their showroom is comfortable and relaxing… and they are dog-friendly! Thanks again!

Google logo
Google Aug 16, 2025

(Translated by Google) The best of the best (Original) Lo mejor de lo mejor

Google logo
Google Aug 11, 2025

Very courteous and professional. Very animal friendly!

Google logo
Google Aug 3, 2025

I had been taking my car to another dealership, but they weren’t able to fix the problem since they weren’t a Subaru dealership. Reuben was able to take care of everything with the issue and some other issues with the other dealership for me. Great guys and great service!

Google logo
Google Jul 24, 2025

You would think replacing windshield wipers is easy, but it’s not. Thank goodness John came out to help me, otherwise I would have spent hours in frustration and probably would have broken the new set. John showed me how in seconds. Thank you!!!!!

Google logo
Google Jul 19, 2025

Google logo
Google Jul 17, 2025

Google logo
Google Jul 11, 2025

I needed some paperwork from an old sale replaced, and they were able to help me surprisingly quickly. I very much appreciate it.

Google logo
Google Jul 8, 2025

Bought a few vehicles over the years from this location and I have to say it’s easy, fast and these people are competent!!!

Google logo
Google Jul 5, 2025

Gave me such a good deal on a new car. I wonder how they made any money.

Google logo
Google Jul 2, 2025

Car shopping is a process… and we are thankful that we were lucky enough to be assisted through it all by sales consultant Daniel Sanchez! He very clearly explained every step of the process to us while making sure to acknowledge our concerns/requests and working to meet our every need. He was very knowledgeable on the Subaru we purchased and we are beyond happy with our new vehicle! If you are looking to have a smooth experience without being hassled or rushed into a purchase, stop in to see him!! We give him, as well as this location, 5 stars. ... Read More

Google logo
Google Jul 1, 2025

My Sales person DANIEL WAS POLITE INFORMATIVE OF FEATURES.. GREAT COSTOMER SERVICE EXPRENCE. CJ HIS MANAGER GAVE ME THE BEST DEAL WITH OUT ME ASKING. THE FINANCE PERSON WAS THE CHERRY ON CAKE. PLEASENT & STREGHT FORWARDED. IF YOU WANT A STRESS FREE BUYING EXPRENCE AS A WOMAN.. CELEBRATE YOUR FESTA PURCHASE IN ABQ NEW MEXICO. MONICA

Google logo
Google Jun 11, 2025

We have bought two cars (used) from them in the past few months. Really happy with them

Google logo
Google Jun 6, 2025

This review is mainly for the parts and service department. After purchasing a brand new car at the end of April, we were surprised to find that a piece of trim just flew off on the freeway. Luckily nobody was hurt. We made an appointment to come and get it evaluated And hopefully replaced. After showing up at the appointed time, the car was left unattended and after an hour, we were told nobody had even looked at it yet. Fast-forward 1/2 hour more and still no progress, we were told that The parts department had not gotten back to the ... Read More

Google logo
Google May 17, 2025

Google logo
Google May 17, 2025

Google logo
Google May 16, 2025

Google logo
Google May 15, 2025

DealerRater logo
DealerRater May 15, 2025

services performed. A different person delivered and picked up the Subaru, so comments are unavailable.

Read at DealerRater

Google logo
Google May 14, 2025

Fiesta Subaru has a great team!! Jerry encouraged me to test drive a vehicle and made my whole experience very low pressure. Leo and the rest of the team closed the deal over the weekend and I couldn’t be happier. Highly recommend working with anyone on the Fiesta team.

Google logo
Google May 14, 2025

Google logo
Google May 14, 2025

Friendly, fast service. And they have a dealership cat to keep you company while you wait!

Google logo
Google May 13, 2025

Routine service completed in a timely manner.

Google logo
Google May 13, 2025

Great service! Easy to set up appointment and they took my car right in and kept me up to date on the progress! Never had a bad experience with Fiesta. Highly recommend!

Google logo
Google May 13, 2025

Google logo
Google May 12, 2025

Google logo
Google May 12, 2025

Originally scheduled a test drive and when I got there was told the car was sold that day without my knowledge . They still did their best to find me a car that fit my criteria and accomplished that. I left with a car around the price range I came in with in mind and the manager came out and made a deal with me due to all the time I had already spent being there trying to get “the right” car. Overall pretty good experience, would recommend checking them out to others.

Google logo
Google May 12, 2025

Google logo
Google May 12, 2025

First experience with Fiesta Subaru. Mustafa was great to work with, and the rest of the staff made our purchase easy.

Google logo
Google May 12, 2025

Google logo
Google May 11, 2025

It was a wonderful experience. They were so helpful in making the the decision to buy my car there.

DealerRater logo
DealerRater May 11, 2025

Rick in the service center has always been very professional and helpful with any of my questions or service items needing to be taken care of. Everyone is always very friendly and polite. I highly recommend this dealership.

Read at DealerRater

Google logo
Google May 11, 2025

It was a very pleasant experience buying my new car at Fiesta Subaru. My sales person Shelly White was able to show me what cars would be available based on what I wanted, and took me all around the dealership to show me the features of the car, introduced me to the service managers and the parts managers. After I ordered my car, she kept me up to date as to when it would arrive. It was quite a stress free experience

Google logo
Google May 10, 2025

Everyone is really nice there and we had a great time with Burr! Took home 2 beautiful new cars 😊

Google logo
Google May 9, 2025

I usually dread car shopping because I often find salespeople too pushy—but that wasn’t the case at all at Fiesta. I came in looking to upgrade my old 2010s Subaru and had my heart set on a Subaru Forester. I loved the car, and once I was ready to move forward, everything went smoothly from start to finish. There was no pressure or upselling—when I said no to something, it was respected without question. Tyler was fantastic at getting everything organized and making the process easy. Plus, the dealership is super dog-friendly, which was a big bonus ... Read More

Google logo
Google May 9, 2025

I really liked the dealership. I was treated very well, the sales lady introduced me to everyone and gave me a tour of parts and service after I purchased and introduced me to their managers. I also liked how pet friendly the dealership is.

Google logo
Google May 9, 2025

Google logo
Google May 9, 2025

Google logo
Google May 9, 2025

Always a good experience

Google logo
Google May 8, 2025

Everyone there is super nice and friendly. They are always friendly and resourceful helping me out with my Outback

Google logo
Google May 8, 2025

I had the yearly check up on my 22 Outback touring. They were fast efficient answered all my questions , very professional . Great waiting room.

Google logo
Google May 7, 2025

Wow! Fiesta Subaru was great! I was traveling cross country and needed an oil change. Express Care took me right in. Staff was friendly and professional. The lounge was comfortable with snacks, coffee and water. Plus a beautiful aquarium to relax by in comfy chairs. My oil was changed, fluids checked and air in the tires. I was ready to finish up the last 1,000 miles of my trip knowing my Subaru Outback was well taken care of. I would wholeheartedly recommend Fiesta Subaru to anyone, especially to a weary traveler! Picture is of my black Subaru at Fiesta. A great ... Read More

Google logo
Google May 7, 2025

I liked the advisor I dealt with. I have an old car that runs well but has wear and tear. He told me what repairs were essential and what could be safely deferred given the car is only driven in town.

Google logo
Google May 7, 2025

Awesome service, as usual!!!

Google logo
Google May 7, 2025

Google logo
Google May 7, 2025

Great service, fast, friendly, and very professional! Will come back!

Google logo
Google May 7, 2025

Ever since I bought my Subaru I have had nothing but top tier support from the team, getting ready for a long road trip and they checked everything to reassure my car was safe and ready to go! Would definitely recommend to any Subaru owner and if you aren’t one stop by and get you one

Google logo
Google May 7, 2025

I had an amazing experience buying my new car from Fiesta! Taylor was my salesperson and she made the buying process so easy and made me feel comfortable and right at home. This is my first Subaru, but definitely won’t be my last.

Google logo
Google May 6, 2025

Google logo
Google May 6, 2025

Google logo
Google May 5, 2025

This is the first time I made an appointment there for an oil change. Everyone was very nice and helpful. I would definitely recommend Fiesta Subaru.

Google logo
Google May 5, 2025

Google logo
Google May 2, 2025

Taylor greeted us as we walked in. She listened to what we were looking for. She explained the models and the trims on Subaru. Taylor was friendly and kind to my daughter and me. Everyone we met was kind, friendly and anxious to help us! Taylor made great suggestions and they made the paperwork almost stressless! Ruby in Finance was friendly and professional! We met several employees, managers etc. Each one cared and offered any help we might have needed. Fiesta Subaru is an attractive, comfortable, friendly, professional environment! We are grateful to have found them! First time Subaru owner, ... Read More

Google logo
Google May 2, 2025

Engine oil light came on along with a couple other warning lights went right to Fiesta Subaru they immediately looked at car told me what was needed to be done got a loaner car and repairs completed by the next day. Customer service excellent.


Leave Us A Review